We want everyone who visits NHS inform (nhsinform.scot) to feel welcome and able to find information whatever their circumstance.
To do this we've:
- designed the website to be accessible and usable for everyone
- provided alternative text and subtitles for media content (where appropriate)
- written in plain English - making our information easy to read and understand
We're working towards meeting the AA standard of the Web Content Accessibility Guidelines (WCAG) 2.0 as required under the proposed European Directive on Accessibility of Public Sector Bodies' Websites.
We've tested this website against these standards and we're happy this website meets all expectations under the directive.
We've tested the website using the following web browsers:
- Internet Explorer 9 and above (Windows)
- Firefox 46 (Windows and Mac)
- Chrome 50 (Windows and Mac)
- Safari 9 (Mac)
We've tested the website using the following mobile browsers:
- Mobile Safari* (iOS7 and above)
- Internet Explorer Mobile 9* (Windows Phone 8 and above)
- Android Browser* (Android 4 and above)
- Chrome for Android 50.0*
*The core experience of the website will be supported. However, some of the richer features might not be supported.
The website is compatible with modern screen readers and other assistive technologies.
This website uses Browsealoud, a free tool for reading and listening to information from your browser on any device.
The Browsealoud tool:
- reads information out aloud
- simplifies pages
- adds a mask for touch screens
- highlights text
- makes MP3 recordings
- magnifies text
- reads PDFs
- allows you to modify pronunciation
How to use the tool
To use the tool:
- click the Browsealoud button at the top of the page
- select a tool from the toolbar
- highlight, or click, any text to hear it read aloud
If you've any issues with the Browsealoud tool:
Most computers and browsers have accessibility features that can help you use the web in a way that best suits your needs.
The BBC have published accessibility guides for some of these features.
Contact us if you'd like:
- to report an accessibility problem
- more details about our accessibility standards
- us to consider producing this report in a different format. Please phone us on 0800 22 44 88. If you have a textphone dial 18001 0800 22 44 88
British Sign Language (BSL)
British Sign Language (BSL) users can contact us direct by using contactSCOTLAND-BSL
You can use the contactSCOTLAND BSL interpretation service to contact NHS inform:
- Monday to Friday, 9.00am to 10.00pm
- Saturday and Sunday, 9.00am to 5.00pm