Scotland’s new Health and Social Care Standards will help everyone focus on what really matters – the experience of the person who uses care

What are the Health and Social Care Standards?

The Health and Social Care Standards set out what we should expect when using health, social care or social work services in Scotland.

The Standards are built upon five principles; dignity and respect, compassion, be included, responsive care and support and wellbeing.

Why have they been developed?

The Health and Social Care Standards have been developed due to two acts:

They have been developed to make health, social care and social work services better for everyone so that every person is treated with respect and dignity, and their human which everyone is entitled to are upheld.

These new Health and Social Care Standards are very important to make sure that everyone in Scotland gets the care and support that is right for them.

What are the standards?

1: I experience high quality care and support that is right for me.

2: I am fully involved in all decisions about my care and support.

3: I have confidence in the people who support and care for me.

4: I have confidence in the organisation providing my care and support.

5: I experience a high quality environment if the organisation provides the premises.

Who are they for?

The Standards are for everyone, we are all entitled to the same high quality care and support.

The Standards can be applied to a diverse range of services such as

  • child-minding and daycare for children in their early years
  • housing support and care at home for adults
  • hospitals
  • clinics
  • care homes