You have the right to receive support from an independent advocate. This is a representative who helps you to express your views and make informed decisions. Your mental health officer can arrange this for you.
You can ask NHS staff about help to support you if you have difficulty making and keeping appointments.
When using NHS services, you should be given all the information and time you need to make decisions about your health and care.
You can ask for a second opinion at any time during your care and give preferences about future treatment. These preferences will be taken into account if you can’t make decisions for yourself in the future.
Support when making decisions
You can ask for help and support when making decisions about your healthcare.
When using the NHS services, you can have someone else present at appointments to support you or help you express your views.
When using NHS services, if you can understand the information you’re given, and are capable of making decisions about your care, you can accept or refuse:
a test or investigation
If you can’t make a decision for yourself someone else may be able to agree to treatment for you. If there is no-one who can make a decision on your behalf, doctors can treat you if it’s in your best interest.
Managing your condition
You should get support when managing your condition. You can expect to be given information about:
how and when to take your medication
how to control pain
how to use any equipment you’re provided with
how to access services that would help you
NHS staff must make sure you have been given clear information in a way that you can understand.
You should discuss your care and treatment as openly and honestly as possible. Tell NHS staff about anything that may be relevant to your care or treatment.
A healthy lifestyle
It’s important that you take responsibility for your own health and try to have a healthy lifestyle.
To do this you might consider:
asking staff for support in managing your condition