How Smokeline can help
Smokeline is run by NHS 24 and is staffed by trained advisors who'll be able to give you expert advice.
The service can help by:
- talking through all the options available to you
- referring you to free local NHS services
- sending you a free Smokeline quit pack
- helping you plan to stop in a way that suits you
- offering support and advice when you're trying to stop
- being there when other support services are closed
Who is the service for?
Whether you're ready to stop, just beginning to think about it, or are just looking for information, Smokeline is here to help you.
Smokeline has no minimum age limit, and you have the choice to chat with us for free on the phone or through webchat.
You can trust Smokeline to respect your confidentiality. You won't receive any letters and we won't share your information without your consent.
We know that smoking isn't just about cigarettes. If you've started using e-cigarettes, instead of, or alongside cigarettes, we can provide support. If you're smoking alongside recreational drugs, we can signpost you to help and advice.
What happens when I phone?
When you phone and speak to a Smokeline advisor they'll find out as much as they can about your current smoking. They'll offer advice and information to increase your chances of stopping for good.
Everyone's different, and that means the way you stop smoking needs to be tailored to your needs. It's all about finding a combination that works for you.
At Smokeline we know that willpower alone isn't always enough to stop for good. Our advisors will guide you through what's helped other smokers, and help you work out what's most likely to work for you. This could range from advice and information, to finding you help in your local area.
Lots of people call Smokeline for a bit of support when they're feeling tempted. We can help keep you feeling strong and motivated. It doesn't matter whether you want to speak to us for 2 minutes or 10 minutes, we're here to listen and help.
Even if your last stop attempt wasn't successful, Smokeline can help you get back on track.
You don't have to give up smoking alone, with advice and support, your chances of quitting are vastly improved.