Missing appointment details

You should contact NHS Scotland if you think you should have received an invitation to your coronavirus (COVID-19) vaccination appointment by now, or if you have lost your invitation letter. You can do this by phone or by completing an online form.

This table outlines specific details of how to report this in your NHS health board.

NHS health board How to contact
NHS Ayrshire & Arran
NHS Fife
NHS Forth Valley
NHS Grampian
NHS Greater Glasgow and Clyde
NHS Lanarkshire
NHS Lothian
Complete an online contact form.
NHS Borders If you're aged 65 and over you should phone 01896 827171 to enquire about your missing invitation.

Anyone else should complete an online contact form.
NHS Dumfries and Galloway
NHS Highland
NHS Tayside
Phone your GP practice to enquire about your missing invitation.
NHS Orkney Phone 0300 303 5313 to enquire about your missing invitation.
NHS Shetland Phone 01595 743 319 to enquire about your missing invitation.
NHS Western Isles Phone 0808 1968383 (Monday to Friday, 9.00am to 5.00pm) to enquire about your missing invitation.

Contact form

You should use the form to provide contact details and an explanation of why you think you should have received an invitation.

This will help NHS Scotland to confirm your eligibility and get back to you with a letter or information on how to arrange your vaccination appointment.

Before you complete this form, check that you:

  • fit into one of the priority groups currently being invited for vaccination (groups 1 – 6)
  • live in an NHS health board area that recommends contacting them via this form