Coronavirus (COVID-19)
Health rights
You have a number of rights and responsibilities when using the NHS in Scotland. These are protected under the Patient Rights (Scotland) Act 2011. Find out more about what's expected of you and what you should expect when accessing healthcare.
Patient charter
Access
Accessing and using the NHS in Scotland
Including your rights, support, and treatment waiting times
Help with health costs
Who is entitled to help with health costs and how to get help
EU Settlement Scheme and access to NHS healthcare
Information about the EU Settlement Scheme and access to NHS healthcare
Healthcare for overseas visitors
Accessing healthcare in Scotland if you're an overseas student or holidaymaker
Healthcare for refugees and asylum seekers
Accessing healthcare in Scotland if you're a refugee or asylum seeker
Healthcare for UK passport holders living or working abroad
Accessing healthcare in Scotland if you're a UK passport holder or pensioner and you live or work overseas
Waiting times
How waiting times work and how quickly you'll be seen under the national waiting times standards
Health rights for veterans
Including priority treatment and useful resources
Communication and consent
Communication and involving you
Your rights and responsibilities when communicating with the NHS
Information for carers using NHS services
Including care and consent and legal proxy
Information for young people using NHS services
Including talking to health workers and child protection services
Young people, immunisations and consent
How young people will be asked to give consent for immunisations
Confidentiality and data protection
Feedback and complaints
Feedback, complaints and your rights
Your rights and responsibilities when giving feedback or making a complaint about the NHS in Scotland
Complain about a GP, pharmacy, dentist or hospital in Scotland
Who to contact at your local health board to leave feedback or make a complaint
Duty of candour
The duty of candour procedure explains how organisations should learn from unexpected or unintended incidents which appear to have caused harm.
Health and Social Care Standards
European cross-border healthcare
National Contact Point: Health boards
Who to contact at your local health board for information on European cross-border healthcare
National Contact Point: Private providers
Who to contact at a number of Scotland's private healthcare providers for information on European cross-border healthcare
Travelling to Europe for planned healthcare – the S2 scheme
If you're thinking about having treatment in another European country, it's important to understand how the S2 scheme works
Mental health
Women and Families Maternal Mental Health Pledge
What to expect from the NHS in Scotland if you're pregnant and have mental health problems
Transition Care Plans: moving from CAMHS to adult mental health services
A Transition Care Plan (TCP) is a document that young people receiving treatment from CAMHS complete as part of their transition to adult mental health services.