Arranging or changing your diabetic eye screening (DES) appointment

Most health boards have a diabetic eye screening (DES) service that can arrange appointments and answer any questions or problems you might have.

When you receive your DES invitation letter you might need to contact your local service to arrange a time to have the test. You can also ask for a new appointment if you’ve missed or can no longer attend your appointment.

When to contact

Contact your local DES service if you:

• have a question about the test or your appointment
• need to change the date or time of your appointment
• have a disability or need an interpreter
• would like to give feedback or make a complaint

Local DES services

Health board	Phone	Special instructions
Ayrshire and Arran	01294 323 470	None
Borders	0131 536 4145 (Appointments only)	Borders don’t have a DES service. Appointments are arranged by Edinburgh Eye Pavilion (0131 536 4145). Special arrangements – such as home visits – can be made through your GP.
Dumfries and Galloway	01387 244 310	None
Fife	01592 226 852	None
Forth Valley	01324 566 412	None
Greater Glasgow and Clyde	0141 277 7417	None
Grampian	0345 330 2320	None
Highland	0800 587 7198	None
Lanarkshire	0300 3030 244	None
Lothian	0131 536 4145	None
Orkney	01856 888 023	None
Shetland	01595 743 030	None
Tayside	01382 633 956	None
Western Isles	01851 708 327	Contact the R. Doig Optometrist (01851 704 200) direct if you need to cancel your appointment. For all other appointment changes, queries and special arrangements, contact the DES service (01851 708 327).

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