Arranging or changing your diabetic eye screening (DES) appointment
Most health boards have a diabetic eye screening (DES) service that can arrange appointments and answer any questions or problems you might have.
When you receive your DES invitation letter you might need to contact your local service to arrange a time to have the test. You can also ask for a new appointment if you fail to, or can no longer, attend your appointment.
When to contact
Contact your local DES service if you:
have a question about the test or your appointment
need to change the date or time of your appointment
have a disability or need an interpreter
would like to give feedback or make a complaint
Local DES services
Ayrshire and Arran
01294 323 470
0131 536 4145 (Appointments only)
Appointments are arranged by Edinburgh Eye Pavilion (0131 536 4145). Special arrangements - such as home visits - can be made through your GP.
Dumfries and Galloway
01387 244 228
If you reach the answer service when you phone, please leave your name, date of birth, and telephone number. The service will get back to you within 1 working day.
01592 226 852
01324 566 412
Greater Glasgow and Clyde
0141 277 7417
01224 550 466
0800 587 7198
0300 3030 244
0131 536 4145
01856 888 023
01595 743 223
You can phone this service between 9.00am and 4.00pm on Wednesdays and Fridays.
01382 633 956
01851 708 327
Contact the R. Doig Optometrist (01851 704 200) direct if you need to cancel your appointment. For all other appointment changes, queries and special arrangements, contact the DES service (01851 708 327).
Leave a message
If nobody is available to take your call, please leave your name and phone number and they'll get back to you as soon as possible.