The types of data we collect will depend on how you access and interact with this website.
NHS inform deals with personal and sensitive data, as classified under the Data Protection Act 1998 (DPA).
NHS inform contains a number of web forms that deliver to NHS 24 and NHS Health Scotland.
NHS 24 manage data collection for the:
- feedback form
- Support Services Directory update form
NHS Health Scotland manage data collection for the:
- request a bowel screening test kit form
- request a quit pack form
To help our patient affairs and operations teams to respond to feedback and service updates, we'll collect and store your:
- phone number
- email address
To help our health Information team to respond to your webchat request, we'll ask you to provide a name and your reason for requesting a webchat.
We might also ask you to provide your age or post code during the session. This will depend on the nature of your request.
When you use this website, we'll collect information about your browsing habits using cookies. This helps us to understand how you interact with the website and what information you're interested in.
What's a cookie?
A cookie is a small amount of data placed on your computer or mobile phone by a website.
Cookies can be:
- persistent – meaning they're stored by your web browser and will remain valid until a set expiry date
- session – meaning they'll expire when your web browser is closed.
We use the following persistent cookies on this website:
||Used to distinguish users
||Used to throttle request rate
These are first-party cookies used by Google's Universal Analytics.
What we collect
When you visit this site, we'll collect information about:
- your computer
- your visits
- how you use this website.
Our cookies don't collect or store any information that personally identifies you.
Blocking or deleting cookies
Blocking or deleting cookies may have a negative impact on how you use this website and could prevent some of the features from working.
Find out how to delete cookies