Feedback and Complaints (Factsheet)

Factsheet explaining your rights and responsibilities when leaving feedback or making a complaint about your care, and how the NHS will deal with it.

This factsheet includes a feedback and complaints point of contact for the following special health boards:

  • Golden Jubilee National Hospital
  • NHS 24
  • Scottish Ambulance Service
  • The State Hospital

NHS Scotland

Local versions

Select your health board to read or download a localised version of this factsheet.

NHS Ayrshire and Arran

NHS Borders

NHS Dumfries and Galloway

NHS Fife

NHS Forth Valley

NHS Grampian

NHS Greater Glasgow and Clyde

NHS Highland

NHS Lanarkshire

NHS Lothian

NHS Orkney

NHS Shetland

NHS Tayside

NHS Western Isles