Access Care Team

The Access Care Team is the single point of contact for all initial enquiries about care and support, making it easier and quicker for people to get the right information and services they need.

The experienced and knowledgeable members of the Access Care Team, based at the Moray Council HQ Annexe on Elgin High Street, provide:

A single point of contact for people who are new to adult community care services which include care at home, equipment and day services
Information and advice about a range of community care services to enable people to be signposted to the support or services they need
An initial screening assessment aimed at resolving lower level care needs as quickly as possible
A speedier referral to the most appropriate service
A way to highlight concerns about a vulnerable adult.

Services Offered

Addiction
Adult
Advice & Support
Alcohol Misuse
Alzheimer's
Autistic Spectrum Disorders
Befriending
Benefits
Carers
Daytime Care
Dementia
Depression
Disability
Domestic Abuse Support
Family Support
Foodbank
Independent Living
Information & Signposting
Isolation and Loneliness
Learning Disabilities
Mobility Aids
Older Adults
Outreach Support
Personal Care
Physical Disability
Residential Care
Respite Care
Self-Directed Support
Welfare Rights

You can get in touch by calling 01343 563999 Monday to Friday from 8.45am to 5pm. If lines are busy please leave a message on the answer machine and a member of the team will call you back as soon as possible.

Enquires can be made by emailing accesscareteam@moray.gov.uk. If it’s easier, you can get a friend or relative to contact us on your behalf.