Alexandria One Stop Shop

Customer Service Officers deliver a wide range of Council services confidently and sensitively from the One Stop Shop and these include:

Housing matters including homelessness
Repairs
Financial - Council Tax, rents, benefits, creditors & debtors queries
Pest Control service requests
All payments using online self serve, online assisted, cash/card payment processing via kiosk
Waste Management - special uplifts, replacement & damaged bins, waste collection routes, recycling advice
Free school meals & clothing grants applications
Elderly Welfare Grants applications
National Entitlement Cards/Young Scot
Complaints/commendations