It’s not always easy to know where to get help from health and social care services and community organisations. This page gives you more information on these services and organisations. You can also find out how to use and access services that you may benefit from while waiting.
It can sometimes be overwhelming to speak to a healthcare specialist. You may feel anxious, nervous or worry that you will not remember all the information you’re told.
But, there are things you can do if you’re waiting to see a specialist to talk about your treatment or care. This may make you feel more prepared for the appointment.
NHS Scotland encourages shared decision making about your care. You’ll make these decisions with your doctor or healthcare professional. This process is known as realistic medicine.
You should be:
This will help you to make an informed choice about the treatment and care that’s right for you.
It’s important that you know where to get the right care, in the right place. This’ll help you get the care you need quickly, safely and as close to home as possible.
The National Treatment Centres (NTCs) are a network of healthcare facilities across Scotland. You may be offered treatment at an NTC if you’re on the waiting list for:
Pharmacies provide different support and services. You do not usually need an appointment and you can go to any pharmacy. A pharmacist or a trained member of the pharmacy team can give advice and provide medicine.
To protect us and the NHS, it’s important for you to know how you get the right care, in the right place
ALISS contains details of different groups across Scotland. This includes health and wellbeing groups that offer support on issues like:
NHS Scotland and the health and social care service have many different areas. These work to support our health needs.
In Scotland, there are 14 local health boards that provide local health services. Some larger health boards also provide regional or national services for specialist care.
Local health boards provide direct services to people, including hospitals and maternity services.
They also have contracts for primary care from independent services. This includes:
Some services are also delivered by a range of community organisations. These are sometimes called third sector or charitable organisations or trusts.
You can find more local services from your local health board website. Your local HSCP website will also have more local resources.