You have a right to see or get a copy of your health records.
How to see your records
To see your records you will have to apply to the organisation that is responsible for them, for example:
- your GP practice manager
- your dental surgery manager
- the records manager at your hospital
You don't need to give a reason for wanting to see your health records.
When writing, you should say if you:
- want to just see your records or also have a copy
- want all or just part of your records
- would like to get your records in a format that meets your needs
You may also need to fill in an application form and give proof of your identity.
Who can apply?
You can usually apply if you're able to understand what is involved in asking to see your records.
Someone else can apply to see your records if you:
- agree to this
- can’t make decisions for yourself and someone has been appointed to act on your behalf
Someone with responsibility for you can apply to see your records if any of the following apply:
- you're over 12 and you agree to this
- you don’t understand what's involved
If you're under 12, your parents or guardians must apply to see your records on your behalf.
How much does it cost to view or get copies of your records?
It is free to:
- view your records
- request the first copy
If you request additional copies, you will be told if an admin fee will apply.
If you make the request by email or online, unless otherwise requested by you, the information will be provided in a similar secure format.
How long will it take
You will usually receive your records within 30 days of making an application and paying the admin fee if applicable.
Unhappy with your application
If you are unhappy with how your application has been dealt with, you should ask to speak to the person you sent your request to.
If you are still unhappy, you have a right to make a complaint.
Find out about giving feedback and making complaints about how your application has been dealt with.