An Entitlement Card is a card which confirms that the patient is entitled to receive free prescriptions in Scotland. Entitlement Cards are designed for use by patients living in Scotland but registered with a GP practice in England.
- will be issued on application, free of charge, to patients who live in Scotland but registered with a GP practice in England
- can be used at Scottish pharmacies as proof that a patient presenting an English prescription form is entitled to have their prescription dispensed free of charge
- are valid for 5 years
The Entitlement Card must be produced together with the English prescription form every time the holder or the holder’s representative presents a prescription for dispensing at a community pharmacy in Scotland.
The personal details and address on the Entitlement Card must match the information on the prescription. If there's any difference, the Entitlement Card can't be used and the English prescription charge will be payable.
There's no provision for refunds where an Entitlement Card holder has paid the English prescription charge.
Changes in personal circumstances should be notified to NHS NSS Practitioner Services as soon as possible.
Applying for an Entitlement Card
You can get an Entitlement Card application form from your local GP practice. Alternatively, contact Practitioner Services for the relevant area that you live within Scotland.
If you live in the Borders NHS Board area, please contact the Edinburgh Regional Office and clearly mark your envelope 'Entitlement Card Application'.
If you live in Dumfries and Galloway NHS Board area, please contact the Glasgow Regional Office and clearly mark your envelope 'Entitlement Card Application'.
Your local GP practice in England is required to stamp the application form prior to the eligible patient sending it to the relevant address above.
On receipt of the completed application, Practitioner Services will issue an Entitlement Card. There's no charge for an Entitlement Card.
Entitlement Cards are valid for 5 years so you won't have to reapply every year unless the holder is nearing 60. In that case, the Entitlement Card will expire on the patient's 60th birthday.
Using the Entitlement Card outside of Scotland
If you live in Scotland, but registered with a GP practice in England, you'll need to present your prescription for dispensing in Scotland together with your Entitlement Card.
The name and address on the card must match those on the English prescription form (FP10). If a patient presents a prescription for dispensing at a pharmacy in England they'll be required to pay the English charge unless they fall within one of the exemption categories listed in the equivalent English Regulations.
Registering with a GP in Scotland or no longer living in Scotland
If a person named on an Entitlement Card registers with a GP in Scotland, or is no longer ordinarily and legally resident in Scotland, that person or the person's representative must inform Practitioner Services and return the Entitlement Card to Practitioner Services.
If you live within the Borders NHS Board area, send your Entitlement Card back to the Edinburgh Regional Office and clearly mark the envelope 'Entitlement Card'.
If you live within the Dumfries & Galloway NHS Board area, send your Entitlement Card back to the Glasgow Regional Office and clearly mark the envelope 'Entitlement Card'.