GP.scot

From its inception NHS 24 has enabled people across Scotland to get healthcare information and advice through telephone and online channels.

We work in close partnership with all health boards and the Scottish Ambulance Service to provide essential services to people in need of urgent advice and care during the out of hours period.

The NHS 24 111 service provides urgent care advice day or night and health and dental support when GP practices or dentists are closed. The service can also help people who:

• are in mental distress
• think they need A&E but it’s not life threatening

Complimenting this service, we have now expanded our online services by providing websites to GP practices in Scotland which are:

• easy to set up
• integrated with nationally governed health information

The GP.scot content management system (CMS) for each website has been designed in-line with the General Medical Services (GMS) contract.

Practices will benefit from:

• quick set up
• a website prepopulated with centrally governed health information
• an easily maintained content management system (CMS)
• the opportunity to address health inequalities by extending practice reach online
• support from a dedicated NHS 24 project team
• an accessible and secure website built for usability

The GP.scot website has been designed to make it easy for practices to provide information digitally to their patients.

It includes:

• health information from local and national sources
• information about the general practice
• practice updates to address any changes to practice services

National health information

NHS 24 provides and maintains GP.scot website content relating to:

• health information
• NHS services
• national health campaigns 
• digital self-help guides

General practice information

Information about a general practice will be maintained by practice staff by logging into their website content management system (CMS).

Practices maintain content unique to their service offering. The minimum practice details required to set up a GP.scot website are:

• address
• phone number
• staff details
• opening times
• repeat prescription information
• appointment booking information
• feedback and complaints information

Practices may add further content to their website to signpost patients to other digital services and practice service information such as:

• video consultation information
• online consultation providers
• changes to services via practice updates
• webpages created by the practice to describe services offered